What's the Buzz?

📰 This week:

✔️ Spotlight: Buzz - Uber Eats for Dine in.
✔️ Industry Insights: DHA - Visa’s chop-chop?
✔️ GuestChat - AI-Powered Chat for Hospitality
✔️ Final Thoughts & Next Week’s Teaser

🌟 Spotlight: Innovative Tech of the Week

🔍 BUZZ – Online ordering for Restaurants and Hotels.

💡 Think Uber Eats for dine-in. OR maybe a bit more practical, remember over Christmas when it took 15min to find your waiter to ask for the bill, then another 10min of waiting for the bill and then another 5min, because they don’t bring the card machine, yes, that annoying feeling, BUZZ takes that away. 

🚀 Unpacking it in a bit more detail:
Guests can now book food & beverages from their room, poolside, spa, golf course, let’s just say any outlet in the property and have it delivered or picked up.
The benefit is that each outlet menu can be marked up accordingly on BUZZ, your poolside service and room service are not always the same price.

🍩 Guest can post directly to their room, or pay by card. All details are integrated into your existing POS, KDS, or Property management systems.

All-in-All, it’s a great promotional tool to drive more sales across various outlets at your property, relieve the pressure on staff during high season and push promotions and specials during slow periods.

Send us an email if you want to learn more about the team and company behind BUZZ.

📢 Industry Insights: Tourism & Tech News

📰 Minister of Home Affairs launched an online visa portal for China & India tour groups
📊 Quick video of what it looks like - See here
📌 Comments are a mixture of excitement and the usual bad actors who complain about progress, what are your thoughts?

Our two cents, great work by DHA! We believe this is the start of big changes coming and hopefully, we can see similar improvements for other inbound markets. Would love to see collaboration with the Department of Tourism.

😂 Meme of the Week

🎯 Sponsored Ad

Your hotel website gets hundreds (even thousands) of daily visitors who have questions before they book. If they don’t get answers to their questions quickly, they end up leaving.

If you’re lucky, your guests will book through an online travel agent, and you will end up paying a 15%+ commission. If not, they’ll book with another hotel, and you will have lost the opportunity.

That’s why we built GuestChat, an automated chat tool that answers website visitors’ questions instantly and gives them an easy way to book directly.

📌 Final Thoughts & What’s Coming Next

✨ Direct communication with guests is the biggest thing your hotel should be focusing on! Talk to them directly, build the relationship and you will win.
🔮 AI technology is hot, next week we look at the impact on hotels.
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